Measurement

The Measurement

Measuring the success of technology supports is an important step in the implementation process and should not be overlooked. During the measurement process, the team charts the progress of the plan put in place and makes an honest assessment of outcomes. Based on findings, adjustments may occur to ensure the proper level of support is in place.

Select below to begin the measurement process from the perspective that matches your interests:


Providers

Learn to calculate costs and make recommendations.

Measure Success


Family & Self-Advocates

Review progress and determine if goals have been met.

Measure Success


Case Managers

Learn to assess outcomes and identify opportunities.

Measure Success

Additional resources to measure a successful implementation

Technology 101: The Measurement

Technology 101: The Measurement is an online self-guided course created by the ARRM Technology Resource Center. This course guides providers, support staff, case managers, and families through the steps necessary to review the progress of the plan, discuss findings and outcomes, and make adjustments as needed.

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Measurement Guide and Checklist Example

A form that can be used as a starting point for assessment and evaluation of technology supports.

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Measuring for Success

With newly implemented technology support strategies, it is important to measure the success, not only for persons-served and staff, but the financial success as well. To get a full look at the impact technology supports have had on an organization, providers should consider several key factors when assessing the financial output and associated benefits of the plan in place to determine cost effectiveness.

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Rethinking Accessibility

The thinking is changing around what “accessible” can mean and the role technology can play. Individuals, their families, providers, and case managers are all looking to technology supports to assist individuals (and the staff that help support them) reach their full potential.

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The Measurement for Case Managers

When measuring the success of the technology implementation, case managers should help families and self-advocates voice their opinions, their likes and dislikes, and maintain assurance that adjustments to the plan will occur in order to fine-tune supports to match goals.

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The Measurement for Family and Self-Advocates

Measuring the success of the technology supports put in place will help families, self-advocates, case managers, and providers determine if the plan is working, if supports should be removed, or if additional supports would help achieve the desired lifestyle goals of the individual.

Measurement should occur often enough that adjustments may be easily made, but not so frequently that the process becomes overwhelming. Within the first year, measurement may occur every three months, and then move to every six months or once a year as the plan is fine-tuned to the individual.

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The Measurement for Providers

Measuring the success of technology supports put in place is an important step in the implementation process. When measuring, providers should not only consider the greater independence level of the person supported, but the financial impact as well.

Measurement should occur often enough that adjustments may be easily made, but not so frequently that the process becomes overwhelming. Within the first year, measurement may occur every three months, and then move to every six months or once a year as the plan is fine-tuned to the individual.

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